Fast-teks Express

614-465-3278    

bebersole@fastteks.com
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Services


Fast-teks offers a full range of IT solutions to meet your entire business and personal needs. 


Review the Business Services or Residential Services sections below to find out more about the computer repair and service options provided by Fast-teks. You can call us at 614-465-3278 to ask about your specific needs. 

Business Services

Fast-teks business services are designed with small and mid size businesses in mind. Our certified technicians provide fast, affordable business computer service and technical computer help - offering same day, weekend and evening appointments. We work with all of our clients to ensure they have the right hardware and software to meet their company's needs. Let us be your IT department for a fraction of the cost!

For computer repair, computer service or IT services call 614-465-3278 or click here today to speak with one of our business efficiency specialists, and let Fast-teks take your business to the next level.
 
Please choose a service below for more info:

Residential Services

Fast-teks provides fast, affordable solutions to residential clients. Our certified technicians can provide service direct to your home on the same day you call, including weekends and evenings. Let us take care of all of your computer repair and service needs!

Call us now to speak to a certified technician who can help you with all your home technology needs. 614-465-3278

Please choose a service below for more info:



Service Descriptions



Anti-Virus and Internet Security Solutions

At any given time, thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for email attacks, identity theft, and malicious hacker programs.

Fast-teks provides software and hardware solutions to remove and combat continuous attempts by unknown internet predators.

Tough on threats
  • Block poisoned web pages in real time
  • Detect and remove Viruses, Spyware, Rootkits, Worms and Trojans
  • Protect against exploits that automatically download dangerous content to your computer without your knowledge while you are surfing the Internet
  • Stops spam without blocking the mail you want
Easy on you 
  • Simple set-up and automatice updates
  • Auto-scheduled scanning and updating
  • Fast-teks experts help you with support and updates

Fast-teks is an authorized AVG Gold Reseller





Troubleshoot and Repair

Most home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. Fast-teks makes it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. Fast-teks makes it convenient for customers to get their problems solved quickly. In extreme circumstances Fast-teks will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. Repair services include:

  • Laptop Repair
  • Macintosh Repair
  • Data Backup and Recovery
  • Virus and Spyware Removal
  • Maintenance or upgrade of software and hardware



Data Backup and Recovery

When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. Fast-teks is focused on providing solutions that help small businesses and home users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to Fast-teks experts.

Click below for a free 30 day trial of our remote back up solution.  
Back up financial files FREE!!!!






Network Monitoring and Management

Proactive monitoring is critical to the security, performance, and reliability of any computer network. We will remotely monitor your network and servers to identify and resolve minor issues before they cause business disruption. From hardware and software inventory to network usage and server uptime, Fast-teks provides your business with network monitoring and comprehensive reporting. Don't risk business downtime, call Fast-teks for a network assessment today! 




Wireless Networking

Fast-teks helps customers share internet access through a single wireless router. This saves customers the trouble and expense of running cables throughout their home or office. Wireless networking provides mobile users with laptops and handheld devices convenient access from any point within range of the router. All computers on a wireless network can share printers, files, graphics and multi-user applications connected anywhere in the home or office. Most wireless routers can be purchased with encryption technology for secure communications. This is an added level of protection to help prevent intruders from accessing the computers on a wireless network.





Computer and Network Security

Share a single broadband connection with your entire office. Fast-teks offers Internet connection sharing Routers, Switches, and Access Points with advanced security features. Let us help you jump start your business network by connecting local wired and wireless PCs, and remote or traveling users to your office network with secure access.





Shared Internet Office Solutions

Share a single broadband connection with your entire office. Fast-teks offers Internet connection sharing Routers, Switches, and Access Points with advanced security features. Let us help you jump start your business network by connecting local wired and wireless PCs, and remote or traveling users to your office network with secure access.





High Speed Cable DSL Modem Setup

There are millions of High speed DSL and Cable internet subscribers throughout the United States. The numbers continue to increase as provider competition drives down monthly costs. Many small office and home office (SOHO) computer users rely on the internet for daily correspondence and business transactions. Often a technician is required to install and resolve equipment connectivity issues. Fast-teks provides DSL and Cable modem setup with internet access to multiple computers in one location.




Server Installation and Support

Fast-teks server solutions help businesses increase data availability and organize file sharing to keep operations running smooth. Simply put, our servers can help your business do more with less. Business servers offer many benefits over simple networking. With a centralized server, users and administrators can enjoy many services that were once unavailable to them before:

  • Centralized Security
  • File and Print Sharing
  • Centralized Virus and Spyware Management
  • Data Backup
Fast-teks offers many options when it comes to your office server, including Windows Server 2008, Windows Small Business Server 2003, Windows 2003 Server, Exchange 2003, and more. Call one number for server sales, installation, and service.




New System Setup and Support

Fast-teks is a Tiger Direct™ preferred partner and an Authorized Dell® Reseller partner. What does that mean to you? That means Fast-teks is able to provide discounted pricing and special offers on Dell® systems and peripherals, new and used computer systems and parts from other major brands, as well as up-to-date information on all of the latest releases and updates! Whether it’s a new desktop, laptop, printer or server, Fast-teks can meet your computer system needs without breaking the bank. 

A highly trained technician will come to your home or office to set up your new computer, transfer files and programs from your old computer, and answer any questions.  Contact Fast-teks today for a quick and easy quote. 





Technology Consulting

Deciding on the right technology solution for home or business can be overwhelming. Fast-teks conducts a rapid, high-value assessment to identify opportunities for lowering expenses and improving computer systems and business processes. We identify residential and small business technology solutions to solve problems and save money. Fast-teks takes the confusion out of computer hardware, software, networks and training by providing complete customer solutions.




Managed Services

Fast-teks Managed Services acts as your internal IT department to provide routine computer system maintenance for your existing equipment and includes remote technical support using our world-class software.

With Managed Services from Fast-teks, provides a single point of contact and accountability for all hardware, software and computer-related services. Every aspect of your company network is managed through our offices. If at any time you are not completely satisfied with Fast-teks Managed Services, you can exit the program with no strings attached. In fact, we'll even help you make the transition. We're confident that you will be delighted with our service.

Why do you need managed services?

We find that our clients save money by proactively maintaining their computer systems instead of paying us to bring their computers back from a critical situation. Proactive maintenance combined with industry best practices minimizes cost, downtime and keeps employees productive. Fast-teks Managed Services also gives your employees direct access to our helpdesk where our technicians solve up to 70% of all technical support issues remotely! Our quick response coupled with a comprehensive maintenance plan will dramatically improve the reliability of your computer systems and reduce your overall investment in computer-related services.

A study by the Gartner Group revealed the following*: Cost of an Unmanaged XP machine over 3 years: $5309 Cost of a Managed XP machine over 3 years: $3335

Cost Savings of a Managed Machine over 3 years: $1974

*Reported in Network Computing magazine, 9/2/2004 issue


Fast-teks Managed Services was designed with Small and Mid Size Businesses in mind: 


  • Proactive Maintenance - Fast-teks Managed Services utilizes industry-recognized best practices to keep your computers secure and operating at maximum efficiently.

 

  • World-Class IT Support - We have invested in a support system that is normally found only in Fortune 500 companies; we help small and mid size businesses experience the benefits of computer system automation and proactive maintenance.

 

  • Weekly and Monthly Reports - You will receive scheduled reports via email with confirmation of all maintenance performed, problems resolved and recommended actions to prevent future issues.

The most successful companies are those who know what they do best, and then hire outside experts to take care of the rest. By using outsourcing as an overall management strategy, company leaders can focus company resources on the primary business of the organization and move ahead swiftly.




Remote Managed Service

Ever wonder how your competitor keeps their computer systems running smoothly? It's not just about monitoring that only lets you know something is wrong. It's not just about remote access that only lets you react to a problem. It's about a proactive, best-practices approach to keep your computer systems running smoothly. Remote Managed Services is the next evolution in computer systems management. Potential problems are prevented with Fast-teks managed services. Computers stay working and people remain productive. When problems occur, we respond within minutes. Contact Fast-teks today for a free consultation and network review.



 
Office Relocation and Setup

When you move office computers to a new location, the challenge is getting everything installed and working properly. Managing the hardware installation process takes time and planning. We even help customers pack and ship computers and unpack them at the new office. Our technicians can work with you to coordinate a smooth, timely, and affordable on-site installation.




Audio / Visual

Did you just get a new T.V and need it set up? Want to set up your ultimate surround sound experience? Maybe you've always wanted to install a custom movie room? Whatever your audio/visual needs, Fast-teks can do it! Fast-teks provides professional, affordable installation services for all of your audio/visual needs. Many people do not realize that the peripherals such as the wires and connectors are just as important as the A/V equipment itself. A fasttek representative will guide you through this process to make it the most enjoyable experience for you and your family.

We treat your new investment with care and respect. That's why our installation specialists will wear white gloves and shoe covers to ensure that we do not leave any dust/dirt behind. We also take care of vacuuming, and removal of trash. We realize that were guests in your home, and our goal is to do the job right the first time without leaving so much as a trace behind.




Additional Services

  • Media center setup: Fast-teks can hook up your media center PC to your TV and home entertainment system.

 

  • Game center Setup: Fast-teks will set up your console or PC for online gaming. We can also set up either wired or wireless network that is safe and secure for your children to play online games.

 

  • Web TV setup: Fast-teks can set up your WebTV hardware and service and configure your existing ISP setting to WEBTV

 

  • Digital camera Setup and Training: Fast-teks can help you set up and install your digital camera software to your existing computer. We will cover all the basic functions you will need to know to effectively use your new camera. Training will cover: transferring your photos from your camera to your PC, basic photo editing, making a photo slide show, and sharing photos with family and friends.

 

  • MP3 Setup and Training: Fast-teks will help you with quick and easy training on how to operate your new MP3 player.

 

  • Universal Remote Setup: Fast-teks will setup and demonstrate how to use your new universal remote.

 

  • Video to DVD Transfer: Fast-teks can transfer up to 2 hours of your personal home videos to DVD format.

 

  • Voice Over Internet Protocol (VOIP) Telephone Setup: Fast-teks can install and configure your VOIP router, optional connection to existing phone network and disconnection from telephone NID.

 

 


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    Fast-teks
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